32 replies to this topic

[Sammysaint]

I have an issue.

For like the last month my email and facebook have been getting hacked like every day, sometimes more.
Password is constantly being changed, yet nothing on either my email or facebook is actually being changed.
I thought I found the problem when I saw that one of my very old msn accounts was the back-up email in case i couldn't remember my password, and when I logged into that account I saw that a lot of the emails had been opened, mainly the password reset ones and some personal ones from a long time ago.
When my current email was being hacked it was also private emails, from family members and such, that had been opened.
So anyway I stopped the link between my current email/fb from being connected to that old email, yet everything is still continuing.

I dont really understand how, so was hoping someone could help me possibly? or give me some advice.
Nobody could guess my password, or know the answer to my security question, there are no other connected emails either.
WHAT IS GOING ON AND WHAT DO I DO
I would get a new facebook and email but if they can hack those then why would they not be able to do the same to the new ones?

[Floyd]

My best advice is to change all the passwords and run an anti virus program on your computer because there could be some kind of something recording what you type.
download and run this (if you are running Windows):
http://chorusofone.n...ted/PROCEXP.exe
then go file -> save as and post the contents of the text file here and I will tell you if there is anything out of the ordinary.

Also, unlink everything from facebook and stop using it completely. it is my understanding Facebook has huge security loopholes  that people can just waltz right through, built into it just for this purpose, and you should NEVER link facebook and other things.

[Sammysaint]

My facebook isn't linked. I just meant that if I forget my password, there's an email it can get sent to. All of those have been hacked and so have my facebook but yeah i'll do what you just said now! x

[Sammysaint]

Ok this thing has been coming up recently, so i clicked on it i think this is probably the problem?

[Sammysaint]

I did what you said but I dont know how to get a text file? My browsers firefox

[conker]

you'll get a text file with the "save as" function in the software

[Sammysaint]

No I know, It all downloaded and was running but Floyd wanted a text thing which i dont know how to get

[Sammysaint]

i dunno how to post it on here, can i email it to you? mines samanthacastles@live.co.uk x

[conker]

here we go:

Quote

Process PID CPU Description Company Name
System Idle Process 0 92.71
Interrupts n/a Hardware Interrupts
DPCs n/a 0.77 Deferred Procedure Calls
System 4 0.77
  smss.exe 232
csrss.exe 324
wininit.exe 380
services.exe 428
  svchost.exe 608
   dllhost.exe 4108
  svchost.exe 688
  MsMpEng.exe 732
  svchost.exe 840
   audiodg.exe 5352
  svchost.exe 908
   WUDFHost.exe 1292
   dwm.exe 1272 3.06 Desktop Window Manager Microsoft Corporation
  svchost.exe 944
  stacsv.exe 988
  svchost.exe 1192
  svchost.exe 1404 0.77
  spoolsv.exe 1632
  svchost.exe 1660
  IMFsrv.exe 1700
  ASCService.exe 1892
  AEstSrv.exe 1948
  AppleMobileDeviceService.exe 1976
  mDNSResponder.exe 2032
  svchost.exe 268
  ekdiscovery.exe 312
  taskhost.exe 1060 Host Process for Windows Tasks Microsoft Corporation
  Mp3TubeSvc.exe 2120
   Mp3TubeVideoToMp3.exe 2220 Mp3TubeVideoToMp3 Application Mp3Tube
  svchost.exe 2248
  WLIDSVC.EXE 2336
   WLIDSVCM.EXE 2564
  SearchIndexer.exe 2604
   SearchProtocolHost.exe 2560
   SearchFilterHost.exe 5068
  svchost.exe 2920
  NisSrv.exe 3112
  svchost.exe 4016
  iPodService.exe 1004
  wmpnetwk.exe 4500
lsass.exe 452
lsm.exe 460
csrss.exe 388
conhost.exe 5288 Console Window Host Microsoft Corporation
conhost.exe 5340 Console Window Host Microsoft Corporation
winlogon.exe 576
explorer.exe 1224 Windows Explorer Microsoft Corporation
sttray.exe 2816 IDT PC Audio IDT, Inc.
GrooveMonitor.exe 2824 GrooveMonitor Utility Microsoft Corporation
EKIJ5000MUI.exe 2988 Status Monitor for KODAK AiO Printer (32-Bit Intel® Pentium™ 4 Optimized Build) Eastman Kodak Company
DivXUpdate.exe 3084 DivX Update
DDMService.exe 3216 DivX Download Manager Service DivX, LLC
igfxtray.exe 3256 igfxTray Module Intel Corporation
hkcmd.exe 3456 hkcmd Module Intel Corporation
igfxpers.exe 3584 persistence Module Intel Corporation
msseces.exe 3636 Microsoft Security Client User Interface Microsoft Corporation
iTunesHelper.exe 3872 iTunesHelper Apple Inc.
  iTunes.exe 3024 iTunes Apple Inc.
   AppleMobileDeviceHelper.exe 5260 MobileDeviceHelper Apple Inc.
    distnoted.exe 5332 distnoted Apple Inc.
Skype.exe 3900 Skype Skype Technologies S.A.
  skypePM.exe 4884 Skype Extras Manager Skype Technologies
sidebar.exe 264 Windows Desktop Gadgets Microsoft Corporation
ASCTray.exe 3008 Advanced SystemCare 4 Tray IObit
GameXNGO.exe 3212 Game Organizer EasyBits Software AS
firefox.exe 6076 Firefox Mozilla Corporation
  plugin-container.exe 4392 Plugin Container for Firefox Mozilla Corporation
  PROCEXP(2).exe 4456 1.53 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
soffice.exe 3312 OpenOffice.org 3.1 OpenOffice.org
soffice.bin 3604 OpenOffice.org 3.1 OpenOffice.org

[Black Cat]

Sammysaint, on 13 September 2011 - 10:36 AM, said:

i dunno how to post it on here, can i email it to you? mines samanthacastles@live.co.uk x

I don't know much about security stuff, but my friend, who does, is always warning people to not post their email address out in the open on forums.

[Sammysaint]

Yeh but theres nothing else anyone can do haha! I've never posted my email anywwre before and Im not bothered right now cause I want it gone

[Floyd]

that picture you posted is just task manager, it is nothing bad. from proces explorer's output, I don't see anything inherently bad. what antivirus are you using?

install ccleaner, it will delete all your temporary files, so it can't hurt. I don't know what else to do. Just blame facebook, that's what I always do.

[Sammysaint]

Okay im downloading that, what anti virus do you reccommend? Sorry to be a pain

[Floyd]

I use avast. it is absolutely free and kicks ass. I had shittons of viruses when I used the expensive Norton Antivirus, and since I have started using Avast I have had no trouble at all.

[EatShitAndCry]

Is Norton the one that pays people to make viruses that only they can find?

[Floyd]

EatShitAndCry, on 13 September 2011 - 06:05 PM, said:

Is Norton the one that pays people to make viruses that only they can find?

indeed they are.

[EatShitAndCry]

What dicks.

[conker]

avast is pretty good. although i am a little bit worries because it never tells me anything - unlike other virus-software

[Floyd]

conker, on 13 September 2011 - 08:34 PM, said:

avast is pretty good. although i am a little bit worries because it never tells me anything - unlike other virus-software

what do you mean it doesn't tell you anything? It is always talking, saying "Virus Database has been updated" or "Waring A threat has been detected". It does not constantly nag you about every fucking website you go to, but that's why it's great.

[Gibby]

I've found Malwarebytes to be pretty awesome.